FAQs

Frequently Asked Questions


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    Need to learn how to send a PDF to a Kindle device but not sure where to begin? Learn how to send a PDF to a Kindle device so that all your documents can be read easily.

    You might not realize your Kindle has a unique email address. All you have to do is find the address and email the PDF to your device. It’s as simple as that. Here’s how you do it.

    Why adding PDFs to Kindle devices is a great option.

    There are many reasons to add your PDFs to your Kindle. One reason is that you can read a PDF at your leisure, and it will be easier for your eyes being read on a Kindle device. Not only can you take your favorite books on the go, but you can read through research papers, work files, and other important documents whenever and wherever by adding PDFs to your Kindle.

    Options for how to send a PDF to a Kindle device.

    Kindles are designed to read PDF files. To learn how to send a PDF to your Kindle simply follow these four steps:

    1. Find your Kindle email address. Sign in to your Amazon account, and click Account and Lists on the top toolbar, Your Devices and Content, and Manage Devices. Then follow Devices > Preferences > Privacy and Settings > Devices. Choose the Kindle you want to send the PDF to, and the device summary should tell you your Kindle’s email address.
    2. Approve your email address. Find the Personal Document Settings tab in the Preferences window. Scroll down until you see the Approved Personal Document Email list and add your email address.
    3. Email the PDF to your Kindle. Once your email is approved, you can email any PDF directly to your Kindle.
    4. Sync your Kindle. After you send an email, re-sync your Kindle to update it with the new PDF. You should now be able to read the PDF file.

    How to email a PDF to a Kindle.

    You can email your PDFs to your Kindle to read them on the go.

    Follow these steps to do so:

    1. To find your Kindle email address, go to Accounts and Lists at the top right of the Amazon home page.
    2. Select Content and Devices from the dropdown menu.
    3. Choose Manage Your Content and Devices.
    4. Select Devices.
    5. Under Amazon apps installed on devices, click the Kindle app.
    6. Under Installed on Devices, you will find your Kindle email address.

    To receive an email, the email address must be approved. Follow these steps to permit the email to be sent:

    1. Choose Preferences.
    2. Select Personal Document Settings.
    3. Select Approved Personal Document Email List.
    4. The list shows email addresses that can share documents with your Kindle. To add a new email address, choose “Add a new approved email address.”
    5. Add your email address and select “Add address.”

    From here, you can compose your email:

    1. Compose an email and attach your PDF.
    2. Share to the Kindle email address you added to your approved email list.
    3. Amazon Kindle Support will share an email saying that your Kindle received a request.
    4. You will have 48 hours to approve the request. Once approved, your PDF will be processed and downloaded to your Kindle.

    You now know how to email PDFs to your Kindle, but there are other methods for uploading a PDF to your Kindle.

    How to upload a PDF to a Kindle via USB.

    If you have a PDF on your USB, you can easily transfer it to your Kindle device.

    Simply follow these steps to upload a PDF to your Kindle with a USB:

    1. Find the PDF on your computer.
    2. Connect your Kindle to your computer with your USB.
    3. Click the Kindle and find the document folder.
    4. Go back to the PDF, hold your cursor, drag the document from its location, and drop it into the Kindle document folder.

    How to upload a PDF to a Kindle device via the desktop app.

    Adding a PDF to your Kindle is easy to do through the desktop app. You can quickly upload a PDF to your Kindle device through the desktop app using these steps:

    1. Download and install the Send to Kindle application.
    2. Once installed, sign in to your Amazon account.
    3. On your computer, locate the PDF.
    4. Click and hold the PDF and drag it inside the Send to Kindle application.
    5. Choose the Kindle device you want to send to and click Send.

    Compress large PDF files to easily upload a PDF to a Kindle device.

    If you want to send a PDF that’s larger than 50 MB, you’ll need to compress it first. Luckily, you can compress PDFs online using a PDF editor like Adobe Acrobat online services. Just follow these easy steps:

    1. Visit the Acrobat online services PDF compressor tool.
    2. Upload the file you want to compress.
    3. Download the compressed PDF.

    This new PDF file will be much smaller than the original, making it easy to upload to your Kindle.

    What file types are compatible with the Kindle?

    Not every file type is compatible with your Kindle device. Be sure to check your document properties to confirm the type of document before trying to share it with your Kindle device. The following are compatible with Kindle devices:

    • DOC/DOCX
    • JPEG
    • RTF
    • HTML
    • GIF
    • PNG
    • PDF
    • BMP
    • EPUB

    Kindles are a great device for reading your important documents on the go. With lots of document types to work with, you’ll also need the right tools to adjust them to your liking.

  • Return Policy for Digital Products

    Our ebook store offers digital products. Due to the nature of these products, all digital products are sold “as is” and “all sales final” unless the circumstances meet the refund eligibility requirements.

    Refund Eligibility

    We offer refunds on ebooks under the following circumstances:

    • The ebook file is corrupted or unreadable
    • The ebook content significantly differs from the description provided
    • You have not downloaded or accessed the ebook

    Refunds are not available for ebooks that have been downloaded, accessed, or read, as we cannot verify that the digital product has been returned or deleted.

    Refund Process

    To request a refund:

    1. Contact our customer service team within 14 days of purchase
    2. Provide your order number and reason for the refund request
    3. Our team will review your request within 3 business days

    If approved, refunds will be issued to the original payment method within 5-10 business days[3].

    International Customers

    For customers in the European Union and other regions with mandatory cooling-off periods, you have the right to cancel your purchase within 14 days without giving any reason, as long as you have not downloaded or accessed the ebook or audiobook.

    California Residents

    In accordance with California Civil Code Section 1723, this policy is prominently displayed on our website. California residents can cancel their order within 7 days if this policy is not properly displayed.

    Additional Information

    • We reserve the right to refuse refunds if we suspect abuse of our policy
    • This policy does not affect your statutory rights, including those related to faulty or misrepresented products

    By making a purchase, you agree to the terms of this return policy.

  • California Civil Code Section 1723 outlines the requirements for retail sellers regarding their return policies. Here are the key points of this law:

    Main Provisions

    1. Every retail seller in California that does not offer full cash or credit refunds, or equal exchanges, for at least seven days after purchase must conspicuously display their return policy.
    2. The policy must be displayed in one of the following locations:
    • On signs posted at each cash register and sales counter
    • At each public entrance
    • On tags attached to each item sold under the policy
    • On the retail seller’s order forms, if any
    1. The displayed policy must include:
    • Whether cash refund, store credit, or exchange will be given for the full amount of the purchase price
    • The time period during which returns are accepted
    • The types of merchandise covered by the policy
    • Any other conditions governing refunds, credits, or exchanges

    Exceptions

    The law does not apply to the following types of merchandise:

    • Food, plants, flowers, and perishable goods
    • Goods marked “as is,” “no returns accepted,” “all sales final,” or with similar language
    • Goods used or damaged after purchase
    • Customized goods received as ordered
    • Goods not returned with their original package
    • Goods that cannot be resold due to health considerations

    Consequences of Violation

    1. If a retail seller violates this section, they are liable to the buyer for the amount of the purchase if the buyer returns or attempts to return the purchased goods within 30 days after purchase.
    2. Violations are subject to remedies provided in the Consumers Legal Remedies Act.

    This law ensures that consumers are informed about return policies that differ from common expectations, protecting their rights and providing clear guidelines for retailers in California.